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“CG has revamped our Supplier Quality Audit and CAPA SOPs and helped digitize these processes using an eQMS system. There are very few companies that can provide turnkey solutions on QMS – i.e., creation of QMS SOPs as well as assist in digitizing QMS execution.”

– Mark Lawson, Head of Quality and R&D Americas, Morton Salt

QUALITY MANAGEMENT SYSTEM OPTIMIZATION


CG focuses on 3 pillars of QMS:

EFFECTIVENESS – We evaluate current systems and identify potential gaps, suggesting the tools and automation needed to enhance productivity and manage risk.

EFFICIENCY – We integrate systems to seamlessly automate current manual processes.

GOVERNANCE – We identify the information needed to properly track and manage the business for compliance at all levels, ensuring timely responses to meet compliance and regulatory expectations.

QMS Assessments

Our experts conduct Gap Assessments in identified process areas such as CAPA, Complaints, RCA, Supplier Quality and more. We develop associated risk ratings and remediation priority ratings.

QMS Assessment Results and Remediation

Our experts review QMS Assessment results with the client and propose pragmatic, “right-sized” remediation efforts for updating SOPs/execution practices. These remediation activities are identified “contextually” with Return on Investment in mind.

Fast Track QMS Implementations

We fast-track compliance using CG’s proven QMS SOP set that we tailor to the client’s culture and needs.


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